At Terrytory, every order is packed with care to ensure it reaches you safely and beautifully.

Order Processing

Orders are typically processed within 2–5 business days after confirmation.

During launches, sales, holidays, or high-volume periods, processing times may be slightly longer.

Shipping Timelines

Estimated delivery timelines:

• India: 3–7 business days
• International: 7–21 business days depending on destination and customs processing

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, customs clearance, or unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive tracking details via email or SMS.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order size.

Any customs duties, import taxes, or additional charges for international orders are the responsibility of the customer unless stated otherwise.

Packaging

We take extra care in packaging fragile and handcrafted products. However, in rare cases, damage may occur during transit.

If your order arrives damaged, please contact us within 48 hours of delivery with:

• your order number
• photos/videos of the product and packaging
• a complete unboxing video

Email: info@inmyterrytory.com

Incorrect Address

Customers are responsible for providing accurate shipping details.

Terrytory is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided at checkout.

Additional shipping charges may apply for re-delivery.

Delivery Delays

Terrytory is not liable for shipping delays caused by courier services, customs, natural events, strikes, or circumstances beyond our control.

Lost Packages

If your package appears lost in transit, please contact us and we will do our best to assist you with the courier partner.